Payment & Shipping
All major credit cards are accepted. Payment must be made in full before delivery.
We are currently shipping nationwide to UK mainland. Nationwide orders go out once per week – order by 9:00 on Wednesdays for same week delivery. Depending on delivery volumes there may be a delay; we cannot guarantee next day delivery.
Want to pick up your bottles in person? Just visit our Bow Wharf or Borough Market Bottle Shops when they open; no need to preorder through our online shop. We have a carpark at our Bow Wharf shop for those will be driving. Please bring a carrier bag with you. There will be a strict one-in-one-out policy – if there are others there when you arrive, please keep 2m distance between yourselves.
For local deliveries to E1, E2, E3, E5, E8, E9, E14, E15, N1, N5 and N16 postcodes, deliveries will take place on Thursdays between 10:00-18:00. Orders purchased by 9:00 on Thursdays will receive same-day delivery.
As per government guidelines, delivery drivers will leave the products on the door stop and stay 2m away.
If you have special order wishes or need to communicate about your order or delivery, please respond to our emails or send an email to email@example.com.
All deliveries and pick ups will require ID.